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Shipping Policy

Thank you for visiting Lux Design Car Mats. This Shipping Policy explains our shipping practices for purchases made through our website at https://luxdesigncarmats.com.

Shipping & Processing Times

• Orders are processed within 1-2 business days after payment confirmation.
• Custom-made products typically take 7-10 business days to be manufactured before shipping.
• Orders placed on weekends or holidays will be processed on the next business day.
• Delivery times may vary based on location and selected shipping method.

Shipping Rates

• Shipping costs are calculated at checkout based on the order weight and destination.
• The shipping cost will be displayed before completing your purchase.

International Shipping

• We offer worldwide shipping to select international destinations.
• International shipping rates and delivery times vary depending on the destination country.
• Customs duties and taxes may apply upon delivery and are the responsibility of the recipient.

Order Tracking

• Once your order is shipped, you will receive a shipping confirmation email with a tracking number.
• You can track your shipment’s status using the provided tracking number on the carrier’s website.

Lost or Delayed Shipments

• Lux Design Car Mats is not responsible for lost or delayed shipments once they have been handed over to the shipping carrier.
• If you believe your order is lost or significantly delayed, please contact us promptly so we can assist you in tracking or replacing your order.

Shipping Address Accuracy

• Please ensure that your shipping address is accurate and complete at checkout.
• We are not responsible for orders shipped to incorrect addresses provided by the customer.
• If an order is returned due to an incorrect address, the customer will be responsible for any additional shipping fees to resend the package.

Contact Us

If you have any questions or require assistance, feel free to reach out to us through any of the following methods:

📧Customer Support Email: info@luxdesigncarmats.com
💬 Live Chat: Available via Shopify Live Chat on our website for instant support.

Company Information

📍 LUX DESİGN CAR MATS
Company Address: 7901 4th St N 23951 St. Petersburg FLORİDA / USA

📧 Customer Support Email: info@luxdesigncarmats.com

Phone : +1 3057430905